Support
How can we help?
Amaru support is available for customers and app reviewers.
Our team can help with account access, organization setup, billing, bookings, client workflows, connected integrations, and questions about using the Amaru Zoom app.
Contact support
Email us at support@amaruplatform.com. Please include your name, organization, account email, a brief description of the issue, screenshots if helpful, and any relevant booking or integration details.
What we support
- Signing in, password resets, invites, and team access.
- Organization settings, coaches, clients, sessions, and packages.
- Billing, subscriptions, checkout, and payment questions.
- Google Calendar, Zoom, Stripe, email, and website configuration.
- Privacy, data access, deletion, and account administration requests.
Typical response times
We aim to acknowledge standard requests within two business days. Urgent security, login, payment, or live-session issues are prioritized. Response times may vary based on request volume, holidays, and the level of investigation required.
Zoom app help
For installation, usage, and removal steps for the Zoom integration, see our Zoom app documentation.